In his book, The 21 Indispensable Qualities of a Leader, John Maxwell used the late General Norman Schwarzkopf Jr. as an example of servant hood. As a retired military officer, I love that one of my favorite authors, leadership guru Maxwell recognized this stellar officer as a servant leader.
For those of you too young to remember, the General led coalition forces during DESERT STORM, and was affectionately referred to as Stormin’ Norman. But I admit it…I found the choice surprising given that even as military members are SERVING their country, many don’t see them as servant leaders.
They see the military as a top down, orders driven and rank focused hierarchy. The reality is much more complex.
The primary motivation to join an all-volunteer organization that doesn’t pay very well, that asks its’ members to leave friends and families and put themselves in harms way, an organization that sometimes requires its members to make the ultimate sacrifice…the motivation to join that organization is usually, not always, but primarily, the desire to serve. The desire is to serve something bigger than self.
What those members who desire to serve and commit to serving learn as they grow into leadership roles is that serving is demonstrated in the care and development of those they are privileged to lead.
“Take care of the people and the people will take care of the mission” is the phrase I learned as a young officer…which made sense considering I wasn’t the one doing most of the work.
So I focused on doing what only I could do… identifying and sometimes fighting for the resources my airmen needed to do their jobs safely and efficiently.
Not only do servant leaders provide the resources needed to get the job done, they work on actively developing the members who will fill their leadership shoes, driving retention and compelling loyalty.
And yes, in the military, there is time for following orders without question. What ensures an order WILL be followed is the servant leadership of leaders at all levels who show they care about each individual entrusted to their care, about their families, about what’s going on in their lives outside of work… who ensure the members of their team have the resources needed and the development opportunities required to do the task they’re committed to complete. People make sacrifices for those leaders.
Are you serving a larger purpose?
Are your people’s highest priority needs being served?
Are you developing those you lead?
That’s what a servant leader does and that’s why a servant leader led team achieves its purpose always!